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Frequently Asked Questions

A full list of FAQs is provided below. If you can't find what you need here, please contact our customer service team. They'll be happy to help!

  1. What is JACKPOT MILLIONS?
  2. Is JACKPOT MILLIONS in any way related to The National Lottery?
  3. How do I bet JACKPOT MILLIONS?
  4. How do I find my lotto bet?
  5. What happens when I win?
  6. How does a subscription work?
  7. What are free lotto bets?
  8. When can I bet at JACKPOT MILLIONS?
  9. Where can I find results?
  10. How long until the results are known?
  11. What happens if I lose my connection while betting?
  12. What is The JACKPOT MILLIONS Fund?
  13. How much goes to The JACKPOT MILLIONS Fund?
  14. The JACKPOT MILLIONS Syndicate

  15. What is The JACKPOT MILLIONS Syndicate?
  16. How do I bet?
  17. How does it work?
  18. How much does a Syndicate bet cost?
  19. Can I place more than one bet in a syndicate?
  20. Can I bet in The JACKPOT MILLIONS Syndicate with my friends?
  21. Why can't I choose my own numbers?
  22. Can I use my 'Free Lotto Lines' to buy a JACKPOT MILLIONS Syndicate share?
  23. Why play The JACKPOT MILLIONS Syndicate?


What is JACKPOT MILLIONS?

JACKPOT MILLIONS gives you the chance to bet on a non-UK lottery and win life-changing prizes twice a week whilst also supporting The JACKPOT MILLIONS Fund, which will donate to a range of charities with a focus on community, health and local causes.

Unlike traditional lotteries, where the prize pool is distributed from the sale of tickets, when you purchase a 'ticket' for JACKPOT MILLIONS you are placing a bet on the outcome of the German national lottery. This means you can expect on average jackpots of £7.5m with rollovers of up to £40m.

To place a bet all you need to do is simply select six numbers from 1 to 49 and one Star number from 0 to 9 and keep your fingers crossed!

Draws take place every Wednesday around 6pm and every Saturday between 7pm and 10pm. Six numbers (the main numbers) are drawn, plus with the Star number. Lotto bets cost £1.50.

Average prize categories are shown in the table below.

Prize Category Match Average Estimated Win
1 6 MAIN NUMBERS + STAR £7,556,954
2 6 MAIN NUMBERS £485,157
3 5 MAIN NUMBERS £2,820
4 4 MAIN NUMBERS £35
5 3 MAIN NUMBERS £8
6 STAR 0.5 free lotto bets**
     
** Except through a Lotto Syndicate, and subject to any other conditions on the applicable betting screen

Remember, the Star number is only relevant when you match six main numbers and the Star number, or fewer than 3 main numbers and the Star number.

More information on placing bets can be found in the Terms and Conditions page.

If you still have further questions just contact our customer service team (call 0207 048 9446 or email: service@jackpotmillions.com).

Is JACKPOT MILLIONS in any way related to The National Lottery?

No, JACKPOT MILLIONS is not a lottery. JACKPOT MILLIONS is an independent lotto betting product. We're in no way affiliated to The National Lottery.

How do I bet JACKPOT MILLIONS?

  1. Select six numbers from 1 to 49 and one Star number from 0 to 9 or click Quick Pick for a random selection.
  2. Select the draw days and the number of weeks you want to place bets for.
  3. You'll be asked to log in, or open a JACKPOT MILLIONS account if you don't already have one. Simply follow the prompts to place your bets and once completed, your lotto bet details are stored safely in your account. You can see your bets at any time in the Lotto Bet History.

How do I find my lotto bet?

Your lotto bets are saved in the My Account area under the Lotto Bet History tab. All accepted lotto bets are recorded here and you can access and print your bet details at any time.

What happens when I win?

If you win you will be informed either by email, SMS or by a change in the status of your lotto bet to "Win" in the Lotto Bet History of your account.

Here's how we pay your winnings:

Free lotto bets

You can win free lotto Bets by matching just the Star number without matching 3 or more main numbers. Free lotto bets will be credited immediately into your free lotto lines balance and can be used to place future lotto bets.

Wins of up to £2,499

These will be paid into your Player Account Balance immediately. You can either choose to withdraw the funds to your nominated bank account or use them to place more bets.

Wins of £2,500 to £99,999

These will be paid into your Player Account Balance, once we have verified the win with you. For example, you may be asked to provide official documentation with photo ID. You can either choose to withdraw the funds to your nominated bank account or use them to place more bets.

Wins of over £100,000

These can only be claimed by contacting our customer service team (call 0207 048 9446 or email: service@jackpotmillions.com) who will arrange payment of the funds directly to you either by cheque or bank transfer, subject to verification of the win.

How does a subscription work?

You can make sure you never miss another draw by ticking the option marked 'Subscribe to JACKPOT MILLIONS' on the game panel. When you make a subscription lotto bet the same lotto numbers will be bet on every draw automatically until further notice. You can view or cancel your subscription lotto bets at any time in the Lotto Bet History area. Subscription bet cancellations are processed at the end of the current period e.g. if you selected a period of 4 weeks, your subscription will stop at the end of that 4-week period.

What are free lotto bets?

Free lotto bets enable you to bet without using your own cash balance. You can win free lotto lines in a lotto draw by matching just the Star number (0.5 bets awarded) or by receiving free promotional vouchers from time to time.

When can I bet at JACKPOT MILLIONS?

Lotto draws are held on Wednesday evening (around 6pm) and Saturday evening (between 7pm and 10pm). The deadline for betting on the next draw is indicated by the countdown timer on the betting panel. Please note, if you start to place a lotto bet before the deadline but do not submit it successfully before the deadline has passed, your lotto bet will not be accepted for that draw.

Where can I find results?

Results are published as soon as they become available on the Results page, where you can also search for the results and winnings breakdown of previous draws.

How long until the results are known?

The results are published on JACKPOT MILLIONS website as follows:

  • Wednesday's draw results and winnings breakdown are published on Thursday.
  • Saturday's draw results and winnings breakdown are published on Monday.

Winnings will not be paid until the results have been published on JACKPOT MILLIONS website.

What happens if I lose my connection while betting?

If you lose your internet connection while purchasing a lotto bet, your lotto bet may not be placed successfully. Successful bets will be issued with an on-screen confirmation, an email receipt and will also appear in the Lotto Bet History.

What is The JACKPOT MILLIONS Fund?

The JACKPOT MILLIONS Fund will donate funds to a range of a charities with a focus on community, health, and local causes. For further information on The JACKPOT MILLIONS Fund click here.

How much goes to The JACKPOT MILLIONS Fund?

JACKPOT MILLIONS is operated by Lotto Network. The JACKPOT MILLIONS Fund will distribute 20% of the net gains that it receives from Lotto Network from each purchase (including any applicable VAT) to good causes registered with the Charity Commission, the independent regulator for charities in England and Wales.

What is The JACKPOT MILLIONS Syndicate?

The JACKPOT MILLIONS Syndicate is the best way to give yourself multiple chances to win. By betting in a group with other fans you will massively enhance your odds of winning.

How do I bet?

All you need to do is choose the days you wish to bet (Wednesday/Saturday or both) and how long you want to bet for. We'll do the rest, adding your bet into a syndicate with other players. If someone in your syndicate wins, the winnings shared between all the players in the group.

How does it work?

There are 100 lotto bets in the syndicate giving you 100 chances to win! Each time you bet you purchase a syndicate share. The JACKPOT MILLIONS Syndicate has 100 shares, with all winnings divided equally between the shares.

When you play the JACKPOT MILLIONS Syndicate all the work is done for you, so you can sit back and wait for your share of the winnings!

How much does a Syndicate bet cost?

A bet into the syndicate costs just £2.50, which is a very cost-effective way to increase your chance of a win!

Can I place more than one bet in a syndicate?

You can place as many bets as you like but it is not possible for us to guarantee that all of them will be part of the same syndicate. Our syndicates are compiled automatically and depending on the number of others betting at the same time, your bets may or may not enter the same syndicate.

Can I bet in The JACKPOT MILLIONS Syndicate with my friends?

All syndicates are compiled automatically by Lotto Network, so when you place your bet it will be allocated to the next available syndicate. This means that although you can't guarantee your bet will be entered into the same syndicate as friends or family, you can take part whenever you like with no hassle and no paperwork.

Why can't I choose my own numbers?

To enable us to compile our syndicates more efficiently and to maximise the amount of prize money won, our system allocates numbers automatically that the Syndicate will bet on. This means that it's not possible to choose your own numbers.

Can I use my 'Free Lotto Lines' to buy a JACKPOT MILLIONS Syndicate share?

No. Free Lotto Bets can only be used to buy JACKPOT MILLIONS bets.

Why play The JACKPOT MILLIONS Syndicate?

The only way to increase your chance of winning is to place more bets and The JACKPOT MILLIONS Syndicate gives you the chance to do that.

Customer Service

Call 0207 048 9446 8am - 8pm, Mon - Sat
E-mail service@jackpotmillions.com

  • Bet on the next draw
    £3.5 Million*

    £3.5m*

    *Estimated Jackpot. Players place bets on the outcome of a non-UK lottery.

    Lotto 6/49 Draw Date:
    Sat 24 June 2017

    Click here

Customer Service

Call
0207 048 9446 8am - 8pm, Mon - Sat

Latest Results

Draw Date: Wed, 21 Jun 2017

6 MAIN NUMBERS

  • 04
  • 06
  • 07
  • 39
  • 41
  • 44

STAR

  • 04
More results

 

Bet now and you will be supporting the JACKPOT MILLIONS Fund, which will donate to a range of charities with a focus on community, health and local causes.